Effective date: June 9, 2026
Introduction
Welcome to VedicChart, an online platform for generating Vedic astrology birth charts and exploring astrological insights. At VedicChart, your privacy is of utmost importance to us, and this privacy policy outlines how we collect, use, and protect your personal information when you use our services.
Information Collection and Use
We collect the following types of data to provide you with a better experience while using VedicChart:
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Account Information
- What We Collect: This includes your name, email address, and any other information you provide when creating an account.
- Purpose: To manage your account and provide customer support.
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Birth Data
- What We Collect: Your date of birth, time of birth, and place of birth, which are required to generate accurate Vedic astrology charts.
- Purpose: To calculate planetary positions, house placements, and other astrological data for your chart.
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Usage Details
- What We Collect: Information about how you use VedicChart, including your interactions, features accessed, and usage frequency.
- Purpose: To analyze user engagement and improve our services.
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Device Information
- What We Collect: Data regarding the devices you use to access VedicChart, such as device type, operating system, and browser type.
- Purpose: To optimize our services for different devices and ensure compatibility.
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Cookies
- What We Collect: Small data files placed on your device that help us track user preferences and improve user experience.
- Purpose: To enhance the functionality of our services and personalize your experience.
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Payment and Billing Information
- What We Collect: Order records, payment status, transaction identifiers, purchase amount, currency, billing email, billing address if provided during checkout, and limited payment details returned by our payment processor.
- Purpose: To process purchases, provide receipts, prevent fraud, handle refunds, and maintain billing records.
- Payment Processor: Card payment details, including full card numbers and card security codes, are processed by third-party payment providers such as Stripe where available. VedicChart does not store full card numbers or card security codes on our servers.
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Support Communications
- What We Collect: Messages you send to us, support email content, attachments you choose to provide, and related account or order information.
- Purpose: To respond to your request, investigate technical issues, process refund or delivery questions, and improve support quality.
How We Use Your Information
We use personal information to:
- Provide chart calculations, AI interpretations, PDF reports, and account features.
- Process payments, deliver purchased digital reports, issue receipts, and handle refund requests.
- Maintain security, prevent abuse, detect fraud, and protect our service.
- Communicate with you about your account, orders, support requests, and policy updates.
- Analyze usage trends and improve VedicChart features, performance, and reliability.
Data Storage and Security
We take the security of your personal information seriously. The data we collect is stored using security measures such as access controls, encryption where appropriate, and HTTPS for data transmission. Payment information is handled by trusted payment processors such as Stripe where available, and VedicChart does not store full card numbers or card security codes.
However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:
- To comply with legal obligations or respond to lawful requests from public authorities.
- To protect our rights, property, or safety, or that of our users or others.
- To provide services through trusted third-party partners who assist us in operating our website or conducting our business, subject to confidentiality agreements.
These partners may include payment processors, hosting providers, database providers, email delivery services, analytics services, fraud prevention services, customer support tools, and AI service providers used to generate or improve reports.
Cookies and Analytics
VedicChart may use cookies and similar technologies to keep you signed in, remember preferences, improve site performance, understand how users interact with the service, and support security features. You can control cookies through your browser settings, but disabling cookies may affect some account or checkout features.
Data Retention
We keep personal information only for as long as reasonably necessary to provide the service, maintain your account, comply with legal and tax obligations, resolve disputes, prevent abuse, and enforce our agreements.
Birth data and generated chart/report records may be retained in your account so you can revisit previous charts and reports. You may request deletion of account-related personal information by contacting us, subject to records we must keep for legal, tax, security, fraud prevention, or dispute-resolution purposes.
Your Choices and Rights
Depending on where you live, you may have rights to access, correct, delete, export, or restrict the use of your personal information. You may also object to certain processing or withdraw consent where processing is based on consent.
To make a privacy request, contact us at support@vedicastrologychart.net. We may need to verify your identity before completing the request.
International Users
VedicChart may process and store information using service providers located in different countries. By using the service, you understand that your information may be transferred to and processed in countries that may have different data protection laws than your country of residence.
Children's Privacy
VedicChart is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "effective date" at the top of this policy. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.
Contact Us
If you have any questions or concerns about this privacy policy or our data practices, please contact us at: